Enhanced safety protections

Never delay care, during the global pandemic or otherwise, to avoid a trip to the emergency room. Specific symptoms, including those of heart attack or stroke, require professional medical evaluation and timely treatment to reduce the risk of serious complications or worse. Our emergency rooms have introduced enhanced precautions to ensure a safe environment for all involved. We are here for you and we are well-equipped to handle any health concern you may have.

Learn more about enhanced safety protections

Emergency room in Okeechobee, Florida

When you experience a medical emergency, you want to be sure you are getting the best care as quickly as possible. You can trust Raulerson Hospital to be fully prepared to handle any medical emergency you have at any time.

If you or someone you know is experiencing a medical emergency, please call 911 immediately.

Not sure if you should come to the ER or wait for your doctor's office to open? You can contact our Consult-A-Nurse® team 24 hours a day, seven days a week at (863) 763-9228.

Our Okeechobee, Florida ER offers:

  • Minimal wait times
  • High-caliber care from board-certified physicians
  • Expert care from emergency-trained staff
  • Complete range of ER services
  • Thorough pediatric emergency care
  • Full-service laboratory which offers the following diagnostic services:
    • Computed tomography (CT) scan
    • Mammography
    • Magnetic resonance imaging (MRI)
    • Nuclear medicine
    • Ultrasound
  • Mobile device charging stations
  • Free Wi-Fi

What to expect at the ER

Upon arrival to the ER, a triage nurse will assess your symptoms and vital signs. Next, a registration clerk will gather your insurance and relevant medical information. We medically screen, evaluate and stabilize all patients whether or not they have insurance or are able to pay.

Incoming patients with severe, life-threatening illnesses or injuries will be treated first. All other patients will be treated in the order they arrived.

Before discharge, be sure to ask any questions and keep all paperwork, discharge information and medicines you have received. Our ER staff will contact your primary care provider for updates to your medical record.

What to bring to the ER

When coming to the ER, it is recommended to bring:

  • List of medicines you currently take
  • List of known allergies
  • Copy of results from recent medical tests, if available
  • Personal care preferences and restrictions
  • A responsible adult or phone number for someone to contact
Find out our average ER wait time by texting ‘ER’ to 32222.

Pediatric emergency care you can trust

With physicians who specialize in pediatric advanced life support, our pediatric ER offers high-quality and compassionate care your child needs when it matters most.

You can trust that your seriously injured or ill child will be treated in the comforting and welcoming environment of our pediatric ER, equipped with pediatric instruments for children of all ages.

Our pediatric emergency care team understands you play an important role in your child's health and well-being. We will communicate with you and your family every step of the way about your child's status of care, including any test results or treatment options, so you can make the best decisions for the health of your child.


When you or a loved one is receiving emergency care, instant and accurate communication is key to help you stay informed and make any important health decisions.

InformER is a text messaging service which provides your ER status updates to selected family members and friends. Once registered, you will receive status updates on your phone. You can then forward the registration code you receive to your loved ones allowing them to also register and receive your updates. Up to five members can be added.

Text "informER12" to 32222 to sign up.

When to go to the ER

Sometimes it's difficult to determine which level of care you need, like whether you should go to the ER or wait for your doctor's office to open. Knowing where to go when you need immediate care can be life-saving. Raulerson Hospital's ER is open 24/7 to treat all types of emergency medical conditions.

Almost all symptoms can range in severity. Below is a list of symptoms that may indicate you need to visit the ER:

  • Back pain: When it is unbearable or accompanied by fever, numbness, weakness, confusion, slurred speech, vision loss or loss of control over bladder or bowels
  • Broken bones: When the pain is severe or there is a visible deformity or bone bulging through the skin
  • Chest pain: When it is crushing or squeezing and accompanied by other heart attack symptoms, such as shortness of breath or nausea
  • Concussion: When you have lost consciousness, even briefly, or experience amnesia, vomiting, slurred speech or a seizure
  • Flu: When symptoms become severe, such as having trouble breathing, vomiting uncontrollably, becoming dehydrated or developing pneumonia
  • Side pain: When you have severe pain in the lower right stomach, side or back or have side pain in addition to fever, nausea, diarrhea or blood in the urine
  • Stomach pain: When you experience pain in addition to a hard or tender stomach, nausea, shortness of breath, fever or irregular heartbeat
  • Stroke: Always call 911 immediately if stroke symptoms are present, such as sudden numbness (specifically on one side of the body), confusion, dizziness and sudden severe headache
  • Trouble breathing: When breathing stops, is noisy or high-pitched and comes with pain in the chest or severe shortness of breath

If you are unsure if your symptoms require an ER visit, call our Consult-A-Nurse® team at (863) 763-9228or learn more about common ER conditions and symptoms.